Privacy Policy

At New Beginnings Family Healthcare, your privacy is our priority. We are committed to protecting your personal and health information, both online and in our office. This policy explains how we collect, use, and safeguard your information, and your rights regarding your health information under the Health Insurance Portability and Accountability Act (HIPAA).

• Personal Information: Name, address, phone number, email, date of birth, emergency contact, and insurance (if applicable)
   
• Health Information: Medical history, diagnoses, treatment plans, lab results, prescriptions, and visit notes
   
• Payment Information: Billing details for services rendered, credit/debit card information (for direct payments or memberships)
   

We use your information to:

• Provide high-quality medical care
   
• Schedule and manage appointments
   
• Communicate with you about your health
   
• Process payments and manage billing
   
• Comply with legal and regulatory requirements
   

We only access or share your information when necessary to deliver care or as required by law.

We maintain strict safeguards to protect your personal and health information, including:

• Secure electronic health record (EHR) systems
   
• Encrypted communications
   
• Staff training on confidentiality and HIPAA compliance
   

We may share your health information:

• With other healthcare providers involved in your care
   
• With labs or pharmacies for coordination of treatment
   
• With health agencies if required by law (e.g., for public health reporting)
   
• With your written authorization for other purposes not covered by this policy
   

We will never sell your information or share it for marketing purposes without your explicit consent.

As a patient, you have the right to:

• Request a copy of your medical records
   
• Request corrections to your records
   
• Ask us not to share certain information
   
• Receive a list of disclosures we’ve made

 If you have any questions or concerns about this policy or how your information is handled, please contact our office. We are happy to assist you.